Privacy Policy

1. Introduction

This Privacy Policy describes how Flyboost Media (“we”, “our”, or “us”) manages data on Gramnest — the social media automation platform for creators and businesses. By using Gramnest, you agree to this Privacy Policy.

2. Information We Collect

We collect information to provide better services and a personalized experience. This includes:

• Account Information: Name, email, profile picture, and login credentials (from Google, Meta, or email sign-up).
• Usage Data: Activity logs, posting frequency, engagement stats, and device/browser details.
• Media & Content: Photos, videos, and captions uploaded to schedule or publish via Gramnest.
• Payment Details: When you subscribe, we collect limited payment information through secure gateways (e.g., Cashfree, Stripe).
• Third-Party Data: Data fetched via integrations with Instagram, Canva, or Google APIs, as permitted by you.

3. How We Use Your Information

Your information helps us deliver and improve our services. Specifically, we use it to:

• Provide core features like scheduling, analytics, and automation.
• Personalize your dashboard, recommendations, and reports.
• Communicate updates, technical notices, and promotional offers (with your consent).
• Ensure security, fraud prevention, and compliance with laws.
• Improve user experience through analytics and feedback.

4. Data Storage and Security

We store your data on secure, encrypted servers managed by verified cloud providers. All sensitive data is transmitted via SSL/TLS and protected by 256-bit encryption. Access to your account is protected by passwords or secure OAuth tokens (Google/Facebook). We never store plain-text passwords or share them with third parties.

5. Third-Party Integrations

Gramnest integrates with external APIs (e.g., Meta, Google, Dropbox, Canva). When you connect these accounts, you grant us limited access to your data as per their policies. We do not modify or use that data beyond providing core functionality such as posting or analytics.

6. Cookies and Tracking

Gramnest uses cookies to improve site performance and remember your preferences. These may include session cookies (for login) and analytics cookies (for usage trends). You can disable cookies through your browser settings, though some features may stop working.

7. Your Data Rights

You have full control over your data. You may:

• Access and update your account information.
• Request data deletion or export under GDPR or Indian data protection laws.
• Withdraw consent for marketing emails anytime.
• Deactivate or permanently delete your account via settings or by contacting support.

8. Data Retention

We retain your data as long as your account remains active or as required for legal or accounting purposes. Once you delete your account, your data is permanently removed from our active servers within 30 days.

9. Children’s Privacy

Gramnest is not intended for individuals under 16 years of age. We do not knowingly collect personal data from minors. If we become aware of such data, it will be deleted immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect new laws, services, or technologies. The latest version will always be available on this page with the date of last update.

11. Contact Us

For questions, feedback, or data requests, please contact us at:

• Email: privacy@gramnest.com
• Office: Flyboost Media HQ, Delhi NCR, India